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FAQ + AGBs

FREQUENTLY ASKED QUESTIONS

+I have a problem plying the videos

 

1. Please update your browser or download one of the following browsers, which usually work fine (all free)

 

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2. We use cookies to make this site work. If you have rejected the cookies, the content may not be displayed correctly. Please check if you have allowed cookies on our site.

+I can't hear the video sound

 

Try watching the videos with headphones. Or play the videos in another browser.

+I have bought a conference ticket - can I switch to a conference bundle later?

 

Yes you can! The price will then be charged and you only pay the difference. Upgrading to a conference package gives you access to the exclusive members' area and unlimited access to all conference content plus bonus material. Yeah! You write to us or you can find the ticket upgrade link in the newsletter emails that will reach you daily during the conference. 

 

+Can I return my purchase?

 

No, the Sacred Sexuality Conference does not have a return policy. We believe in the quality of our congress and in the intuition of our participants. But if you are unsure whether the Sacred Sexuality Conference is something for you, then take the one-way ticket first. You don't lose much with it, dare a new adventure and support the aid organization "Daughters Rising".

 

+Is the Sacred Sexuality Conference content available elsewhere?

 

No. The Sacred Sexuality Conference is unique in its kind - the full interviews and content are only available here for the participants of the conference.

 

Didn't find your question?

Write to us: support@sacredsexualityconference.com

 

You want to give us feedback or inspiration?

Write to us: mail@sacredsexualityconference.com

 

 

OUR TERMS & CONDITIONS

 

From 1. Mai 2021

These conditions

(1) This Website and/or the Services, including any associated mobile applications (collectively: the “Services”) and any offerings and bookings of events that we organize and/or market together with the relevant Services (“Events” and the Booking such events: the "Event Booking") through the Site is owned and operated by Mirjam Zels and Sacred Sexuality Conference (hereinafter also: "we", "us" and "our"). These terms and conditions (“Terms”) set out the terms under which visitors or users (collectively: “Users” or “you”) may visit or use the Site and/or the Services and book events. (2) By accessing or using the services, you agree to the terms and agree to them with binding effect. If you do not agree to all of the Terms, do not access the Site or use the Services. Please read these Terms carefully before accessing our Site or using the Services or booking any Events. These terms tell you who we are, how to book and cancel events and what to do if you have a problem. (3) You represent that you are of legal age and have the legal authority, right and freedom to enter into a binding agreement based on these Terms and to use the Services and book Events. Minors require parental or legal guardian approval to use the Services or book events.

 

Event bookings Event bookings, pricing

(1) You can make event bookings to attend various types of events that we offer through our Site or our Services. (2) Some of the events listed on our site or in our services are chargeable. When you make a payment on our Services, you agree that: (i) you are responsible for reading the full listing for the event before committing to booking it; (ii) you enter into a legally binding contract to book an Event when you complete the booking process. (3) You can select the events you want to book and collect them in a shopping cart by making the appropriate selection (e.g. events, date) and clicking the relevant button. Our prices are listed on the Site or in the Services. We reserve the right to change our quoted event prices at any time (provided that you will only be charged the amount you agreed to prior to the price change) and to correct any inadvertent pricing errors with future effect. Further information on pricing and sales tax (VAT)/Value Added Tax (VAT) at the applicable rate and other applicable taxes, fees or charges is available on the Site during the booking process. (4) Before you click on the "Order with obligation to pay" button, all the events you have selected, including the total price, will be displayed again in a booking summary. You can then identify and correct any input errors before you issue your final, binding booking order. By clicking on the "Book with obligation to pay" button, you place a binding order for booking an event on the selected date. However, the order can only be placed and transmitted once you have accepted these conditions by clicking on the appropriate box and thus included them in your booking order.

(5) We will then send you an automatic acknowledgment of receipt for your booking order by e-mail, in which your booking order is listed again and which you can then print out or save using the appropriate function. The automatic confirmation of receipt only proves that we have received your booking order, it does not yet represent our acceptance of this order. (6) The legally binding agreement on booking the events is only concluded when we send you a confirmation e-mail. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method - and you choose this payment method for your order - in which a payment transaction is initiated immediately (e.g. electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). In this case, the legally binding contract is deemed to have been concluded when you have initiated the booking process, as described above, using the "Book with obligation to pay" button. (7) The purchase contract can be concluded in German. After the conclusion of the contract, the contract conditions are stored with us, you then no longer have access to them.

 

Storage of online payment details You can save a preferred payment method for the future. In this case, we store these payment details in accordance with applicable industry standards, if any (e.g. PCI, DSS). You can identify your saved card by its last four digits.

 

confirmation process

Please note that access to the event can only be granted after confirmation via our services and that access to certain events may require personal identification. Refunds are not subject to cancellation protection Events may occasionally be canceled due to events beyond our control, such as natural disasters. In these cases you will receive a refund.

 

Right of withdrawal

There is no right of withdrawal.

 

Vouchers, gift cards and other offers From time to time, vouchers, gift cards or discounts and other offers may be available for the Events (“Offers”). Such offers are only valid for the period specified in this offer. Offers may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.

 

Member area

(1) In order to access and use certain areas and functions of our site, you must purchase ienKongress Packet Ticket or Kongress Paket - Supporter Ticket. Only then will you be sent personal access data to the members' area. (2) If a person other than yourself accesses your member account and/or your settings, they can perform all actions available to you and take advantage of all the benefits of the members area. Therefore, we strongly advise you to keep your member account login details safe. Such activity may be deemed to be for and on your behalf, and you shall be solely responsible for such activity, whether or not expressly authorized by you, which occurs under your member account and for all damages, expenses and losses resulting therefrom. You will be liable for activities related to your Member Account in the manner described if you have negligently enabled the use of your Member Account by failing to take reasonable care to protect your login information. (3) We reserve the right to ask you to download all the content of the Sacred Sexuality Conference for your permanent use and to delete the content of the members' area from the members' area. We will inform you about the deletion in good time and give you a period of 4 weeks to download. (4) We may permanently or temporarily block or suspend your access to the member account without liability to you in order to protect us, our site and our services or other users, for example if you violate any provisions of these Terms or applicable law or regulations in connection with your use of the Site or your Member Account. This may be done without notice if circumstances require immediate action; in this case we will inform you as soon as possible. In addition, we reserve the right to terminate your membership account upon two months' notice by email if, for example, we discontinue our membership account program. You can stop using it and request the deletion of your member account at any time by contacting us.

 

Permitted Use

(1) Our services are made available to you for informational purposes and only for private, non-commercial use. When using our Services, you must comply with these Terms and all applicable laws. (2) Except as expressly permitted by these Terms, do not: (i) use our Services in any unlawful or fraudulent manner (including to violate the rights of any third party) or for any purpose to collect personally identifiable information or impersonate other users to spend; (ii) modify or use our copyright, trademark or other proprietary rights notices or interfere with the security-related functions of our Services; (iii) use our Services in any way to manipulate or distort any content or undermine the integrity and accuracy of any content, or take any action to disrupt, damage or disrupt any part of our Services; (iv) use our Services to send, receive, upload/post, download material that does not meet our content standards; (v) use our Services to deliver, or facilitate the delivery of, any unsolicited or unauthorized advertising or promotional material; (vi) use our Services to transmit data, or upload data to our Services, that contains any virus, trojan horse, worm, time bomb, keystroke logger, spyware, adware or any other harmful program or similar computer code that could damage the operation of any computer software or hardware (vii) use any robot, spider, other automatic device, or manual process to monitor or copy our website or other web pages, or the content contained in our Services, or use network monitoring software to discover the architecture of our Services, or extract usage data from our services; (viii) engage in behavior that restricts or inhibits other users from using our Services; or (ix) use our Services for any commercial purpose or in connection with any commercial activity conducted without our prior written consent. You agree to cooperate fully with us in our investigation of any activity that violates these Terms, allegedly or in fact.

 

Intellectual Property Rights

(1) Our Services and related content (and any derivative works or enhancements thereof), including but not limited to all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials , products, services, URLs, technology, documentation, trademarks, service marks, trade names and trade dress and interactive features and all intellectual property rights therein are either owned or licensed by us (collectively, "our Intellectual Property Rights") and none of the Wording in these Terms grants you rights in relation to our intellectual property rights. Except as expressly provided herein or as required by mandatory law for use of the Services, you acquire no right, title or interest in or to our intellectual property rights. All rights not expressly granted in these Terms are expressly reserved. (2) If the events involve the use of digital content such as music or videos, e.g. B. require or include in connection with online webinars, you are granted the rights as set out in relation to such events on the Site.

Disclaimer of Warranties for Use of the Site and Services

The Services, our intellectual property rights and all information, materials and content related thereto and made available free of charge to users are provided "as is" and without warranties of any kind, express or implied (warranties of fitness for a particular purpose). purpose or any warranties related to the security, reliability, timeliness, accuracy and performance of our Services, among others) except in cases of malicious non-disclosure of defects. We do not warrant that Free Services will be uninterrupted or error-free or that they will meet your requirements. Access to the Services and the Site may be suspended or restricted due to repairs, maintenance or updates.

 

Exemption

You agree to defend and hold us harmless from and against any and all actual or alleged claims, damages, costs, liabilities and expenses (including but not limited to reasonable attorneys' fees) arising out of or relating to your use of the Site and the Services in violation of these Terms, including but not limited to any use in violation of the restrictions and requirements set forth in the "Acceptable Uses" section, unless such circumstances are not your fault. Limitation of Liability (1) We are only liable in the event of intent, gross negligence, negligent injury to life, limb, health or slightly negligent breach of a material contractual obligation, and only in the case of paid services or services offered. A “Material Contractual Obligation” means an obligation, the fulfillment of which is a fundamental condition for the proper performance of the Agreement and which you normally rely on and can reasonably rely on. Our liability for slightly negligent breach of an essential contractual obligation is limited to the amount of a customary and foreseeable damage for this type of contract. Our liability under the Product Liability Act or in the event that we have explicitly given a guarantee remains unaffected. (2) The above provisions apply to our contractual (including liability for futile expenses) and non-contractual liability (including liability in tort) as well as liability from transactions prior to the conclusion of a contract (culpa in contrahendo). They also apply in favor of our managing directors, executive employees or other legal representatives, employees and vicarious agents.

 

Changing the Terms and the Services; Attitude

We reserve the right to change these Terms from time to time, in our sole discretion, to reflect changes in the law or additional features we may introduce or as we otherwise advance our business. Therefore, you should review these Terms on a regular basis and in any event during the booking process when making an event booking. The new terms will apply to any new order you place after the effective date of the new terms. If any ongoing Services you use are affected by the changes to the Terms, we will do so with due regard to your legitimate interests. We will inform you of such changes well in advance. You will be deemed to have accepted the changes if you do not object to these changes within two months of this notification. We will point this out to you in our notification. If you object to the changes, we have a special right of termination, without any further obligation to you, effective on the effective date of the changes.

 

We may change the Services, stop providing the Services or one or more features of the Services offered, or limit the Services. We may terminate or suspend access to the Services ourselves, permanently or temporarily, for any reason and without any further obligation. We will give you sufficient notice in advance where practicable under the circumstances and give due consideration to your legitimate interests in taking such action.

 

Links to Third Party Sites

The Services may contain links that allow you to leave the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for the contents of any linked site, any link contained in a linked site, or any changes or updates to such sites. We are not responsible for any transmissions received from any linked website. Links to third party websites are provided for informational purposes only. The fact that we have included links to other websites does not mean that we endorse their owners or their content.

 

Applicable Law

(1) These conditions are subject to the laws of the Federal Republic of Germany (without taking into account the conflict of law provisions) and are to be interpreted accordingly. (2) The European Commission provides a platform for online dispute resolution (OS), which can be accessed at: https://ec.europa.eu/consumers/odr/. Please note that we are under no obligation to resolve consumer disputes through alternative dispute resolution bodies.

 

VARIOUS

(1) No waiver by either party of any breach or default under these Terms shall constitute a waiver of any prior or subsequent breach or default. (2) The headings used in these conditions are only for better understanding, no legal meaning is to be attached to them. (3) Except as expressly provided otherwise, if any part of these Terms is held to be unlawful or unenforceable for any reason, it is agreed that that part of the Terms shall be deleted and the remaining Terms shall remain unaffected and in full effect. (4) You may not assign your agreement with us under these Terms or any or all of your rights or obligations under this Agreement without our prior written consent. (5) These Terms constitute the entire Agreement and supersede any prior written or oral agreements between you and us relating to the Services and Event Bookings. (6) The provisions of these Terms which by their nature are intended to survive such action by us shall survive, including without limitation provisions relating to indemnities, indemnities, disclaimers, limitations of liability and this Miscellaneous Section.

 

Contact

To contact us, please send an email to:

mail@sacredsexualityconference.com

SSC Zelsdorff GbR

Luisenweg 137

20537 Hamburg

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